Privacy Policy for Excel Fitness Fair OaksEffective Date: [1/1/2023]
1. IntroductionExcel Fitness Fair Oaks ("we," "us," or "our") is committed to protecting the privacy and security of our members' personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard it. By using our services, you agree to the practices described in this Privacy Policy.
2. Information We CollectWe may collect the following types of personal information from our members:
Contact Information: Name, phone number, email address, and mailing address.Membership Information: Membership ID, membership status, and preferences related to gym usage.Payment Information: Payment details required to process membership fees, such as billing address and payment method (note that we do not store credit card information).Usage Information: Information related to your interactions with our facility, including class bookings, check-ins, and participation in gym activities.
3. How We Use Your InformationWe use the information we collect for the following purposes:
To Provide Services: To manage your membership, schedule classes, and facilitate your use of our facilities.To Communicate with You: To send you important updates, notifications, and reminders via email, phone, or text message.To Improve Our Services: To enhance our offerings, services, and member experience.To Comply with Legal Obligations: To meet legal, regulatory, and contractual obligations.
4. How We Share Your InformationWe do not sell, rent, or share your personal information with any third parties for marketing or any other purposes. Your information is only used internally for the purposes outlined in this policy.
5. CommunicationsWe may contact you via the following methods:
Email: For updates, newsletters, and membership-related notifications.Text Messages: For appointment reminders, schedule changes, and urgent notifications.Phone Calls: For customer service or time-sensitive matters.
You can manage your communication preferences by contacting us directly.
6. Data SecurityWe take the security of your personal information seriously. We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.
7. Data RetentionWe retain your personal information for as long as it is necessary to fulfill the purposes for which it was collected or as required by law. When your information is no longer needed, we securely delete or anonymize it.
8. Your RightsYou have the right to:
Access and Update Your Information: Review and update your personal information by contacting us directly.Opt-Out of Communications: Opt-out of receiving emails, texts, or phone calls by updating your communication preferences.Request Deletion of Your Information: Request that we delete your personal information, subject to certain legal obligations.
9. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes through email or other methods. Your continued use of our services after any changes signifies your acceptance of the updated policy.
10. Contact Us If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us:Excel Fitness Fair Oaks
8525 Madison Ave, Fair Oaks, CA
Phone: (916) 545-2235
Email: [Excelfitnessfairoaks@gmail.com] We are committed to addressing your questions and ensuring your privacy is protected.